11 April 2025 – Hanoi, Vietnam — Vietnamese electric vehicle (EV) manufacturer VinFast is accelerating its growth in Indonesia with a newly announced partnership with PT Oto Klix Indonesia. This collaboration marks a significant step in strengthening the brand’s after-sales service infrastructure across the archipelago as VinFast expands its EV portfolio.
The agreement enables VinFast to tap into PT Oto Klix Indonesia’s extensive network, with plans to activate 150 authorized service workshops to support the increasing number of VinFast vehicles on the road. The partnership is a strategic move aimed at improving service quality and enhancing customer experience amid the ongoing transition to electric mobility in Indonesia.
In April, VinFast appointed 40 service workshops under PT Oto Klix Indonesia, with another 110 workshops to follow. These facilities are strategically located across major regions including Greater Jakarta, West Java, Bali, East Java, West Kalimantan, and South Sulawesi. Further network expansion is set to reach provinces across Java, Sumatra, Sulawesi, Kalimantan, Nusa Tenggara, Maluku, and Papua.
As an authorized partner, PT Oto Klix Indonesia will handle the distribution of genuine VinFast parts and components, ensuring customers have access to products that align with the brand’s global standards. In addition to parts distribution, its workshops will deliver full-spectrum services including maintenance, repairs, and warranty support, all in line with VinFast’s stringent facility and equipment requirements.
VinFast will also provide technical training and ongoing support to PT Oto Klix Indonesia’s staff, enabling rapid scaling of the service network in tandem with anticipated vehicle deliveries.
The collaboration is part of VinFast’s broader ambition to establish 500 authorized service workshops in Indonesia by the end of the year. PT Oto Klix Indonesia’s current footprint of 900 facilities positions it as a vital partner in achieving this target.
“PT Oto Klix Indonesia is honored to strengthen our strategic partnership with VinFast. Our initial collaboration has yielded remarkable success, even as VinFast is just entering the Indonesian market. This reinforces our strong belief in VinFast’s growth potential in Southeast Asia, and the irreversible global trend of green transition,” said Mr. Martin Reyhan Suryohusodo, President Director at PT Oto Klix Indonesia.
“VinFast remains steadfast in our commitment to three core pillars: high-quality products, inclusive pricing, and outstanding after-sales service. Our collaboration with strategic partners in Indonesia to enhance our after-sales service network reflects our long-term dedication to customer satisfaction and reinforces our commitment to supporting Indonesia’s green transition through building lasting trust with local consumers,” said Mr. Pham Sanh Chau, CEO of VinFast Asia.
VinFast’s EV lineup in Indonesia includes the compact VF 3, the A-segment VF 5, and the C-segment VF e34, forming one of the market’s most comprehensive electric vehicle portfolios. Complementing this is the company’s growing retail and service infrastructure, which aims to deliver reliable, high-quality support to customers nationwide.
Beyond vehicles, VinFast is building a broader green mobility ecosystem through collaborations with key partners such as GSM, an all-electric taxi operator, and V-GREEN, a global EV charging infrastructure developer.
